Songstuff is committed to the privacy of our site visitors. This privacy statement describes the information gathering and sharing techniques currently employed by Songstuff sites.
This policy is effective from the 24th of May, 2018.
Who we are
We are Songstuff, a music resource website. Throughout this document: Songstuff Global refers to all our assets including portals on other websites, such as social media platforms. Songstuff Main refers to www.songstuff.com; Songstuff Community refers to forums.songstuff.com; Songstuff UK refers to www.songstuff.co.uk. This and other named policies relate to our Songstuff Global web properties, including, but not limited to Songstuff Main; Songstuff Community; Songstuff UK. Where specific policies apply to specific properties this will be clearly indicated.What personal data do we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.What Information Do We Collect?
Customers
For customers, we collect information that is related to your order. This includes your:- Name
- Billing Address
- Email Address
- Credit Card Information
Mailing List Members
For free mailing list members, we collect information that we need so that we can provide secure subscriptions. This includes your:- First Name
- Email Address
Free Members
For free members, we collect information that we need so that we can provide secure accounts. This includes your:- Email Address
All Site Users
We also collect the following information from all site users:- Your IP address
- browser type
- Refer URL data
- Demographic information. For example postcode, preferences, and interests
- Other information related to customer surveys and/or offers
Cookies
A cookie is a small file that requests permission to be stored on your computer’s hard drive. Once agreed to, the file is stored. A cookie can be used for many purposes including:-
- As a part of Web Traffic Analysis
- Session Tracking
- Customizing Content
Site Volunteers and Cookies
As a volunteer, you may have an account on www.songstuff.com and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.Analytics
We collect information about the use of our website using Google Analytics. That information is collected in accordance with Google’s data collection and storage practices.Contact forms
we use cookies when processing our contact form. These are necessary for the operation of the contact forms. You can contact us using the contact form here: Contact UsSite Content
Affiliated sites, that share content with Songstuff, for example, one of the Songstuff portals, may have access to some information gathered by Songstuff. A list of affiliated Songstuff sites can be obtained on written request.Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.Data Storage
We are strongly committed to ensuring that your information is stored securely. To prevent unauthorized access or data disclosure we have suitable physical, electronic, and managerial procedures in place to safeguard and secure the information we collect online. Where we request an email address or name, for example for a newsletter subscription or when registering a free community account, this information is stored on secure servers provided by 3rd parties such as our web hosts, dreamhost.com and amazon.com, or a 3rd party service provider. For customers of paid services your order data, billing, shipping, and order contents data are stored on our server. This information is encrypted using a Secure Sockets Layer (SSL) before it is transmitted over a web connection. We do NOT store your Credit Card data. If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For volunteers registered with Songstuff, we store the personal information they provide in their user profiles. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.Personal Data
We will not sell, distribute or otherwise lease your personal information to third parties unless we have your explicit permission to do so or Songstuff or its representatives are required to do so by law. As per the UK Data Protection Act 1998 you may request details of your personal information which we hold in storage. A small fee will be required to cover administration costs. Please contact Songstuff if you would like a copy of the information we store about you.
If you believe that any information we are holding concerning you is incorrect or incomplete, or if you would like Songstuff to delete personal data in compliance with the EU GDPR, please write to us or email us as soon as possible, at the address detailed in the Contact Section below or using our Contact Form.